Store Sales Lead & Customer Experience Coach

Ann Taylor; North Charleston (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through partnerships

Job summary

Ann Taylor in North Charleston, SC is seeking a Sales Lead to support and role model exceptional customer experiences. You'll collaborate with the Store Manager to become an expert on store operations and step in as manager when needed.

You should bring retail experience with a customer-first mindset, strong communication, and the ability to coach and develop a highly engaged team. Flexible availability including evenings and weekends is preferred.

Qualifications

• 6+ months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions and can prioritize assignments.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to maximize customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS system

Communication coaching

Flexible availability

Organizational skills

Tools

Point-of-sale system

Job description

Ann Taylor in North Charleston, SC is seeking a Sales Lead to support and role model exceptional customer experiences. You'll collaborate with the Store Manager to become an expert on store operations and step in as manager when needed.

You should bring retail experience with a customer-first mindset, strong communication, and the ability to coach and develop a highly engaged team. Flexible availability including evenings and weekends is preferred.