Store Sales Lead & Customer Experience Coach

KnitWell Group; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Optional medical, dental, and vision보험

401(k) plan

Merchandise discounts plus eligibility

Professional development and growth

Community impact through philanthropic

Eligibility-based benefits

Job summary

KnitWell Group in Fort Worth, TX is seeking a Sales Lead to partner with store leadership, supervise the team, and model welcoming hospitality. You will guide daily operations, set clear direction, and foster a customer-centered environment that goes beyond the transaction to build lasting relationships.

The role emphasizes coaching, product knowledge, and collaboration to execute brand priorities, manage schedules, and ensure strong store performance while maintaining high standards of service.

Qualifications

• 2 years of retail management experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer service

Communication

Team player

Flexible

Job description

KnitWell Group in Fort Worth, TX is seeking a Sales Lead to partner with store leadership, supervise the team, and model welcoming hospitality. You will guide daily operations, set clear direction, and foster a customer-centered environment that goes beyond the transaction to build lasting relationships.

The role emphasizes coaching, product knowledge, and collaboration to execute brand priorities, manage schedules, and ensure strong store performance while maintaining high standards of service.