Store Sales Lead — Customer Experience Champion

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Honolulu (HI); On-site; USD 38,000 - 46,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Pearl Harbor, Hawaii, seeks a Supervisory Sales Associate to lead store associates and deliver outstanding customer service. You will help customers recognize product value, drive sales, and maintain a positive, productive work environment while representing the brand with professionalism.

The role requires retail experience, leadership ability, and a readiness to train staff, manage merchandise and assist with daily operations.

Qualifications

• Product knowledge of merchandise and features; ability to train sales staff on product details.
• Strong interpersonal communication and the ability to read and interpret customer needs.
• Basic math for handling transactions, discounts, and percentages.
• Ability to multi-task, work in a team, and manage time effectively.

Responsibilities

• Deliver premier customer service and proactively engage customers.
• Assist customers, highlight products, and inform about promotions and events.
• Direct customers to merchandise and explain store layout and upcoming offers.
• Maintain store appearance and organize inventory; participate in periodic inventories.
• Supervise and coach sales associates, assign tasks, and provide feedback.

Skills

Product Knowledge

Communication Skills

Mathematical Skills

Reasoning Ability

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Pearl Harbor, Hawaii, seeks a Supervisory Sales Associate to lead store associates and deliver outstanding customer service. You will help customers recognize product value, drive sales, and maintain a positive, productive work environment while representing the brand with professionalism.

The role requires retail experience, leadership ability, and a readiness to train staff, manage merchandise and assist with daily operations.