Store Sales Associate: Customer Service & Merchandising

storesalesassociate

Youngstown (OH)

On-site

USD 23,000 - 29,000

Full time

14 days+
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Job summary

Citi Trends in Youngstown, OH is seeking a Store Sales Associate to support customers, process transactions, and help maintain a clean, organized sales floor. You will handle freight, pricing changes, and daily duties with a focus on accuracy and courtesy.

You will also assist with returns, exchanges, and loss-prevention tasks, while following store policies and delivering a positive shopping experience for guests.

Qualifications

  • High school diploma or equivalent.
  • Excellent communication and organizational skills.
  • Ability to work a flexible schedule including nights and weekends.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

  • Process freight.
  • Assist with price changes/markdowns.
  • Balance cash register per policy.
  • Call out prices during checkout.
  • Bag merchandise efficiently.
  • Handle cash, checks and cards per policy.
  • Seek management approval for returns/voids/checks.
  • Maintain store cleanliness and housekeeping.
  • Provide excellent customer service and greet customers.
  • Follow safety procedures.
  • Wear a name tag and maintain a professional appearance.
  • Assist with merchandising on the sales floor.
  • Explain exchange/refund policies to customers.
  • Assist with loss prevention reporting and procedures.

Skills

Communication
Organization
Flexible schedule

Education

High School Diploma

Job description

Citi Trends in Youngstown, OH is seeking a Store Sales Associate to support customers, process transactions, and help maintain a clean, organized sales floor. You will handle freight, pricing changes, and daily duties with a focus on accuracy and courtesy.

You will also assist with returns, exchanges, and loss-prevention tasks, while following store policies and delivering a positive shopping experience for guests.

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