Store Sales Associate: Customer Service & Merchandising

storesalesassociate; Youngstown (OH); On-site; USD 23,000 - 29,000; Full time

Job summary

Citi Trends in Youngstown, OH is seeking a Store Sales Associate to support customers, process transactions, and help maintain a clean, organized sales floor. You will handle freight, pricing changes, and daily duties with a focus on accuracy and courtesy.

You will also assist with returns, exchanges, and loss-prevention tasks, while following store policies and delivering a positive shopping experience for guests.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance cash register per policy.
• Call out prices during checkout.
• Bag merchandise efficiently.
• Handle cash, checks and cards per policy.
• Seek management approval for returns/voids/checks.
• Maintain store cleanliness and housekeeping.
• Provide excellent customer service and greet customers.
• Follow safety procedures.
• Wear a name tag and maintain a professional appearance.
• Assist with merchandising on the sales floor.
• Explain exchange/refund policies to customers.
• Assist with loss prevention reporting and procedures.

Skills

Communication

Organization

Flexible schedule

Education

High School Diploma

Job description

Citi Trends in Youngstown, OH is seeking a Store Sales Associate to support customers, process transactions, and help maintain a clean, organized sales floor. You will handle freight, pricing changes, and daily duties with a focus on accuracy and courtesy.

You will also assist with returns, exchanges, and loss-prevention tasks, while following store policies and delivering a positive shopping experience for guests.