Store Sales Associate: Customer Service & Merchandising

storesalesassociate; Lakeland (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and possess product knowledge to ensure customer satisfaction. This role requires a proactive and vigilant individual who will remain engaged with customers, demonstrate integrity, and communicate effectively in a dynamic retail setting.

The Sales Associate will support a positive work culture, assist with merchandising, and collaborate with store management on loss prevention and daily operations in-store.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, follows fitting room policies, rings customer in a timely fashion, and thanks customers for shopping at store.

Skills

Communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and possess product knowledge to ensure customer satisfaction. This role requires a proactive and vigilant individual who will remain engaged with customers, demonstrate integrity, and communicate effectively in a dynamic retail setting.

The Sales Associate will support a positive work culture, assist with merchandising, and collaborate with store management on loss prevention and daily operations in-store.