Store Sales Associate – Customer Service & Merchandising

storesalesassociate; Brownsville (TN); On-site; USD 28,000 - 34,000; Full time

Job summary

CITITRENDS, Inc. in-store Sales Associate role focuses on delivering excellent customer service and possessing knowledge of the merchandise to ensure satisfaction.

This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Sales Associate will play a critical role in building a positive work culture, driving employee

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Provides proper customer service such as greeting customers and adhering to store policies.
• Follows all safety procedures.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Performs other duties as assigned.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. in-store Sales Associate role focuses on delivering excellent customer service and possessing knowledge of the merchandise to ensure satisfaction.

This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Sales Associate will play a critical role in building a positive work culture, driving employee