Store Repair Tech & Customer Experience Pro

uBreakiFix; Thousand Oaks (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401K Retirement

Paid Sick Days

Paid Vacation Days

Bonuses

Commissions

Points (Redeemable for Prizes)

Job summary

uBreakiFix is seeking a Store Repair Technician in Thousand Oaks, California. This role involves diagnosing and repairing devices while ensuring exceptional customer service and satisfaction.

Responsibilities include troubleshooting technical issues, providing repair estimates, and meeting sales goals. The ideal candidate will possess excellent technical, organizational, and communication skills, along with a high school diploma or GED. Benefits include medical, dental, and vision coverage, a 401K plan, and paid vacation days.

Qualifications

• Ability to work flexible hours, including weekends and holidays.
• Valid Driver’s License.
• Ability to pass driving, drug, and background screening.

Responsibilities

• Diagnose, troubleshoot, and repair devices.
• Provide recommendations for problem resolution.
• Explain technician issues to customers in a simple manner.
• Sell Home+ insurance program through Asurion.
• Meet or exceed sales goals.
• Ensure repairs meet or exceed quality standards.
• Maintain a positive work environment.

Skills

Outstanding customer service skills

Technical skills

Problem-solving skills

Organizational skills

Communication skills

Microsoft Office proficiency

Education

High school diploma or GED

Job description

uBreakiFix is seeking a Store Repair Technician in Thousand Oaks, California. This role involves diagnosing and repairing devices while ensuring exceptional customer service and satisfaction.

Responsibilities include troubleshooting technical issues, providing repair estimates, and meeting sales goals. The ideal candidate will possess excellent technical, organizational, and communication skills, along with a high school diploma or GED. Benefits include medical, dental, and vision coverage, a 401K plan, and paid vacation days.