Store Protection & Safety Advocate

Ross Stores, Inc.; Novato (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention/Security role to maintain a safe store environment, greet customers, and deter theft at entrances/exits. The position requires a strong emphasis on visible presence, quick response to safety issues, and collaboration with Store Leadership and Loss Prevention teams.

Applicants should have high school education, and a security license is preferred. The role involves standing for long periods, ensuring policy compliance, and participating in safety

Qualifications

• High School education or equivalent required.
• Active Security Guard License preferred.
• Strong communication and customer service skills emphasized.
• Demonstrated ability to build relationships with Store team and customers.

Responsibilities

• Maintain a safe and secure environment for Associates and Customers.
• Provide visible command presence at store entrances/exits.
• Address safety issues and ensure clear egress to emergency exits.
• Support Loss Prevention initiatives and adherence to company policies.

Skills

Strong communication skills

Customer service

Teamwork

Conflict resolution

Attendance & reliability

Education

High School diploma or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a Loss Prevention/Security role to maintain a safe store environment, greet customers, and deter theft at entrances/exits. The position requires a strong emphasis on visible presence, quick response to safety issues, and collaboration with Store Leadership and Loss Prevention teams.

Applicants should have high school education, and a security license is preferred. The role involves standing for long periods, ensuring policy compliance, and participating in safety