Store Protection & Loss Prevention Specialist

Ross Stores, Inc.; El Paso (TX); On-site; USD 19,286 - 24,796; Full time

Job summary

Ross Stores, Inc. is hiring a Security Specialist to protect assets and ensure a safe shopping environment. You will maintain a visible presence at store entrances/exits and collaborate with leadership to deter theft while greeting customers with professionalism.

The role emphasizes loss prevention, adherence to company policies, and a strong focus on customer service. A background in security or related retail experience is preferred, with a commitment to Ross's values and standards.

Qualifications

• High School education or equivalent is required; AA degree is preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent customer service skills.

Responsibilities

• Provide visible presence at store entrances/exits and greet customers.
• Monitor for potential safety issues and assist Store Leadership.
• Support Loss Prevention directives and minimize shortages.
• Maintain professional appearance and adhere to dress code.

Skills

Customer service

Communication

Conflict resolution

Observational skills

Teamwork

Professionalism

Education

High School diploma

AA degree preferred

Job description

Ross Stores, Inc. is hiring a Security Specialist to protect assets and ensure a safe shopping environment. You will maintain a visible presence at store entrances/exits and collaborate with leadership to deter theft while greeting customers with professionalism.

The role emphasizes loss prevention, adherence to company policies, and a strong focus on customer service. A background in security or related retail experience is preferred, with a commitment to Ross's values and standards.