Store Protection & Customer Safety Specialist

Ross Stores, Inc.; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Ross Stores, Inc. is seeking a Specialist to provide a visible security presence at their store entrances and sales floor to deter theft and maintain safety. Candidates should have strong customer service skills and a high school education, with experience in retail and loss prevention preferred.

This role involves monitoring customer interactions and assisting store leadership in ensuring compliance with safety directives. Qualifications include effective communication skills and the ability to build relationships within the team.

Qualifications

• High School education or equivalent required.
• One year retail supervisor experience or similar training preferred.
• Strong communication skills.

Responsibilities

• Mitigating theft and fraud through visible presence.
• Providing excellent customer service by engaging with customers.
• Training and educating associates on shortage reduction.

Skills

Customer service skills

Strong communication skills

Ability to build relationships

Conflict resolution

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a Specialist to provide a visible security presence at their store entrances and sales floor to deter theft and maintain safety. Candidates should have strong customer service skills and a high school education, with experience in retail and loss prevention preferred.

This role involves monitoring customer interactions and assisting store leadership in ensuring compliance with safety directives. Qualifications include effective communication skills and the ability to build relationships within the team.