Store Product Ops Lead: Inventory & Guest Experience

lululemon; Charlotte (NC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health & dental benefits

Paid time off

Retirement plan match

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking a Product Operations Lead to join our store leadership team in Charlotte, NC. You will drive the store product strategy, oversee inventory movements, and ensure both floor and back-of-house areas are organized and guest-ready.

You will contribute to team performance, participate in hiring decisions, and act as Supervisor on Duty to deliver expert product education and a world-class guest experience. Prior inventory, merchandising, or planning experience is required.

Qualifications

• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.
• Some experience in leading, mentoring, delegating or process implementation with others.

Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.

Skills

Inventory management

Team leadership

Data analysis

Merchandising

Scheduling

Mentoring

Education

High school diploma/GED/equivalent

Job description

lululemon is seeking a Product Operations Lead to join our store leadership team in Charlotte, NC. You will drive the store product strategy, oversee inventory movements, and ensure both floor and back-of-house areas are organized and guest-ready.

You will contribute to team performance, participate in hiring decisions, and act as Supervisor on Duty to deliver expert product education and a world-class guest experience. Prior inventory, merchandising, or planning experience is required.