Store Pro: Automotive Parts & Customer Solutions

NAPA; Vancouver (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Job summary

NAPA in Vancouver, WA is seeking a Customer Service Associate to help customers find automotive parts and provide excellent service in-store. You will assist both retail and wholesale customers, process transactions, and ensure accurate parts fulfillment.

As a valued member of the store team, you will leverage product knowledge, maintain a fast-paced, friendly environment, and contribute to overall store performance.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS and catalog systems to process transactions and find parts.
• Assist with inventory, shelving, and cycle counts to maintain accuracy.
• Support store operations and team with customer inquiries and fulfillment.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA in Vancouver, WA is seeking a Customer Service Associate to help customers find automotive parts and provide excellent service in-store. You will assist both retail and wholesale customers, process transactions, and ensure accurate parts fulfillment.

As a valued member of the store team, you will leverage product knowledge, maintain a fast-paced, friendly environment, and contribute to overall store performance.