Store Ops Lead - Customer Experience Champion

Five Below; Seguin (TX); Hybrid; USD 13,000 - 19,000; Full time

Job summary

Five Below in Seguin, TX is seeking an energetic retail leader to supervise crew, deliver WOW customer service, and help manage daily store operations with the team.

You will train associates, support onboarding, open and close the store, and collaborate with leadership to boost sales. Applicants should have at least 1 year of management experience, strong communication skills, and the ability to multi-task in a fast-paced environment. Starting hourly pay is $11.50, with growth opportunities.

Qualifications

• High school diploma or equivalent required; college experience preferred.
• 1 year of management experience minimum.
• Excellent verbal and written communication skills.
• Ability to multi-task and work under pressure.
• Creative thinking and problem solving.
• Ability to maintain composure under pressure.

Responsibilities

• Wows customers through personal contact and exceptional service.
• Trains crew on customer service and checkout experience.
• Oversees daily activities of store associates and ensures performance.
• Assists with receiving, unpacking, and stocking on the floor.
• Acts as Manager on Duty when needed and oversees store operations.

Skills

Verbal communication

Written communication

Multitasking

Creativity

Composure under pressure

Team leadership

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Seguin, TX is seeking an energetic retail leader to supervise crew, deliver WOW customer service, and help manage daily store operations with the team.

You will train associates, support onboarding, open and close the store, and collaborate with leadership to boost sales. Applicants should have at least 1 year of management experience, strong communication skills, and the ability to multi-task in a fast-paced environment. Starting hourly pay is $11.50, with growth opportunities.