Store Operations & Team Leader

The Harlem Shake; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Harlem Shake is seeking an experienced assistant manager to support the Store Manager in running the store effectively with attention to detail.

You will be in constant contact with staff and customers, ensuring high-quality customer service and monitoring the store's financial performance to drive a great shopping experience.

A reliable, accommodating, courteous, and friendly candidate will help build customer and brand trust while supporting staff development and sales growth.

Qualifications

• Experienced and skilled assistant manager to support the Store Manager.
• Excellent customer service and ability to monitor the store's financial performance.
• Reliable, accommodating, courteous, and friendly to ensure customer satisfaction.

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Job description

Main Responsibilities of a Assistant Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Assistant Manager Job Description

We are looking for an experienced and skilled assistant manager to support the Store Mangager, who will run a store effectively and with attention to detail.

Our assistant manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a Assistant manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Assistant Manager

• Recruiting and appraising staff
• Training and supervising staff
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements