Assistant Manager

IHOP; North Kansas City (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Workstream in Missouri seeks an experienced Store Manager to oversee daily store operations and staff performance. You will manage budgets, stock, pricing and promotional displays while driving sales and profitability.

The role requires strong leadership, communication, organizational and numerical skills, with a focus on customer service and regulatory compliance.

Qualifications

• Candidates should demonstrate strong commercial awareness and the ability to manage store operations.
• Proven leadership, communication and people-management skills are essential.
• Experience in budgeting, stock control and sales analytics is preferred.
• Ability to motivate staff to meet targets and maintain service standards.

Responsibilities

• Oversee daily supervision of store outlets and resources.
• Recruit, train and appraise staff; supervise performance and welfare.
• Manage budgets, records and financial performance.
• Ensure customer satisfaction by addressing complaints and queries.
• Control stock, pricing and promotional displays; maximise profitability.
• Set sales targets and monitor progress with the team.
• Ensure compliance with safety and health regulations; take action where needed.
• Provide opportunities for staff advancement and development.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example