Assistant Manager

IHOP; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Workstream is seeking a Store Manager in Kansas City to lead daily store operations, manage staff, and safeguard budgets. You will drive sales, oversee stock and pricing, and ensure exceptional customer service while promoting a safe, compliant retail environment.

Your role requires strong leadership, organizational skills, and a hands-on approach to motivate teams and achieve targets in a fast-paced setting.

Qualifications

• Store leadership and supervision capabilities across teams and operations.
• Strong customer focus and financial awareness.
• Proven ability to drive sales, control costs, and improve profitability.

Responsibilities

• Oversee daily store operations and staff performance.
• Recruit, train, and develop team members.
• Manage budgets, stock, pricing, and merchandising.
• Ensure compliance with health and safety regulations.
• Deliver excellent customer service and resolve issues promptly.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example