Store Operations Supervisor & Team Leader

Paycom - ATS; Town of Florida (NY); On-site; USD 48,000 - 68,000; Full time

Job summary

Paycom - ATS in New York is seeking a Store Supervisor to assist the Store Manager in daily operations, finances, and staffing. The role focuses on front-end cash handling, donation processing, and maintaining visual standards.

You will train staff, manage schedules, run reports, and ensure customer service excellence while upholding company policies. The position requires leadership, reliability, and bilingual English/Spanish a plus.

Qualifications

• Minimum of one year of work experience in a lead/supervisory capacity with 3-10 team members.
• Strong math skills and ability to analyze reports.
• Proficient in English; bilingual English/Spanish a plus.

Responsibilities

• Assist Store Manager in all store operations and financial performance.
• Open/close store; balance cash; generate daily/weekly/monthly reports.
• Train and cross-train staff; manage schedules and coverage.
• Ensure loss prevention, security, and safety procedures are followed.
• Provide excellent customer service to donors and shoppers.

Skills

Leadership

Customer Service

Interpersonal Skills

Problem-Solving

Oral Communication

Written Communication

Teamwork

Delegation

Analytical

Motivation

Education

Lead/Supervisory experience (retail)

Job description

Paycom - ATS in New York is seeking a Store Supervisor to assist the Store Manager in daily operations, finances, and staffing. The role focuses on front-end cash handling, donation processing, and maintaining visual standards.

You will train staff, manage schedules, run reports, and ensure customer service excellence while upholding company policies. The position requires leadership, reliability, and bilingual English/Spanish a plus.