Store Operations Leader

Victoria’s Secret & Co.; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Victoria’s Secret & Co is seeking a Store Operations Supervisor to support execution, replenishment, and inventory control at a store in the United States. The role reports to Store Management and may expand in scope based on store size and business needs.

The position emphasizes strong customer service, coaching of associates, and adherence to safety, policy, and merchandising standards. Candidates should be able to work nights and weekends and lift up to 40 pounds.

Qualifications

• Customer focus to drive satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to work nights, weekends and a flexible schedule.
• Lift up to 40 pounds and perform physical tasks.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Customer service

Attention to detail

Coaching in real time

Retail experience

Flexible schedule

Physical strength

Tech proficiency

Job description

Victoria’s Secret & Co is seeking a Store Operations Supervisor to support execution, replenishment, and inventory control at a store in the United States. The role reports to Store Management and may expand in scope based on store size and business needs.

The position emphasizes strong customer service, coaching of associates, and adherence to safety, policy, and merchandising standards. Candidates should be able to work nights and weekends and lift up to 40 pounds.