Store Operations Supervisor: Key Carrier

NBMBAA; Andover (MA); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays

Job summary

HomeGoods in Andover, MA is seeking a Key Carrier to support store operations and lead when needed. The role involves serving customers, coaching Associates, and maintaining all store tasks with a focus on service excellence.

The position requires open availability including nights and weekends, strong problem-solving and communication skills, and the ability to act as Manager on Duty in line with company policies. Prior leadership experience in retail is preferred.

Qualifications

• 1 year retail and 6 months leadership experience.
• Able to work nights and weekends.
• Strong communication and organizational skills.

Responsibilities

• Create a positive customer experience.
• Act as Manager on Duty per policy and procedure.
• Ensure opening/closing procedures are followed according to guidelines.
• Coach and provide feedback to Associates.
• Maintain appropriate associate coverage for service areas.

Skills

Retail experience

Leadership

Customer service

Team player

Communication

Flexibility

Job description

HomeGoods in Andover, MA is seeking a Key Carrier to support store operations and lead when needed. The role involves serving customers, coaching Associates, and maintaining all store tasks with a focus on service excellence.

The position requires open availability including nights and weekends, strong problem-solving and communication skills, and the ability to act as Manager on Duty in line with company policies. Prior leadership experience in retail is preferred.