Store Operations Supervisor: Customer Service Lead

CVS Health; Lincoln (NE); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Job summary

CVS Health is seeking an Operations Supervisor to join our CVS/pharmacy team in Lincoln, NE. You will lead store execution, support the management team, and ensure opening and closing procedures are completed when a manager isn't on-site.

The role emphasizes delivering excellent customer service and driving store performance. The position requires adaptability to a full-time schedule, including early mornings, overnights, and weekends, with a focus on developing the customer experience and

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Preferred: experience as a retail supervisor.

Responsibilities

• Manage store operations and supervise staff when manager is offsite.
• Provide customer service and resolve inquiries per policy.
• Price, stock, set up displays and maintain weekly/promotional merchandise.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Supervisor to join our CVS/pharmacy team in Lincoln, NE. You will lead store execution, support the management team, and ensure opening and closing procedures are completed when a manager isn't on-site.

The role emphasizes delivering excellent customer service and driving store performance. The position requires adaptability to a full-time schedule, including early mornings, overnights, and weekends, with a focus on developing the customer experience and