Store Operations Specialist — Drive Store Systems & Growth

Caleres; Clayton (MO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

30% Associate Discount across Caleres/

Health benefits starting day one

Get paid when you want

Mental wellness resources

Onsite gym, Starbucks, and parking

Job summary

Caleres is seeking a Specialist, Store Operations in St. Louis, MO to drive operational excellence across our store network. You will support program rollouts, develop field documentation, and coordinate cross-functional initiatives with IT and Field leadership.

The role emphasizes accuracy, data-driven decisions, and strong collaboration to enhance sales and customer experience. Ideal candidates bring a Bachelor’s degree in Business Management or IT and 3–5 years in retail operations, with

Qualifications

• Bachelor’s degree in Business Management, IT, or related fields preferred.
• 3–5+ years of Retail/Store operations experience preferred.
• Excellent written and verbal communication skills.
• Ability to partner with multiple cross-functional teams at various levels.
• Strong problem solving and innovative thinking abilities.
• Project management experience with multiple concurrent projects.

Responsibilities

• Assists all functional areas with projects and initiatives affecting store programs or systems.
• Serves as a subject matter expert for operational standards, policies and procedures, and compliance for stores.
• Identifies system and process opportunities to improve efficiency and execution.
• Participates in development, testing, and rollouts of field system enhancements with IT and other teams.
• Schedules store tasks to prioritize sales and customer service while avoiding overload.
• Creates and maintains end-user documentation for field policies and procedures.
• Generates ad-hoc reporting for field and home office partners.
• Analyzes data to evaluate store initiatives and identify needs.
• Coordinates all operational aspects of new store openings, closings, relocations, and remodels with guides for Field teams and leadership.
• Manages store supply process and vendor relationships; tracks store expenses.
• Partners with field leadership to develop sales, payroll, selling metrics, and incentive plans.

Skills

Communication skills

Project management

Cross-functional collaboration

Time management

Analytical thinking

Education

Bachelor’s degree in Business Management / IT or related fields

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

SAP

IBM iSeries

Job description

Caleres is seeking a Specialist, Store Operations in St. Louis, MO to drive operational excellence across our store network. You will support program rollouts, develop field documentation, and coordinate cross-functional initiatives with IT and Field leadership.

The role emphasizes accuracy, data-driven decisions, and strong collaboration to enhance sales and customer experience. Ideal candidates bring a Bachelor’s degree in Business Management or IT and 3–5 years in retail operations, with