Store Operations Analyst

TSP Talent; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

TSP talent is recruiting for a Store Support Specialist to maintain accurate store data, coordinate openings and closures, and support system enhancements across the retail network. You will troubleshoot issues, work with IT, finance, and field operations, and help train users on internal tools.

The role emphasizes data integrity, user support, and contributing to low-carbon retail initiatives while ensuring safe, efficient processes across stores.

Qualifications

• Excellent data accuracy and attention to detail.
• Strong troubleshooting and problem-solving for systems and workflows.
• Clear, collaborative communication across cross-functional teams.
• Experience supporting users and producing reliable documentation and reporting.
• Commitment to safety and continuous process improvement.

Responsibilities

• Maintain and validate store information for accurate records.
• Coordinate openings, updates, and closures.
• Troubleshoot site-level system and process issues; escalate when needed.
• Partner with field operations, IT, and finance to deliver reporting.
• Provide user support and assist with training for internal tools.
• Support rollout of tools and low-carbon retail initiatives.

Skills

Attention to detail

Troubleshooting

Cross-functional communication

User support

Safety & improvement

Job description

Store Support Specialist

to support a retail network by maintaining accurate store data and coordinating store openings, changes, and closures.

Key Responsibilities

• Maintain and validate store information to ensure accurate records.
• Coordinate operational changes, including openings, updates, and closures.
• Troubleshoot site-level system and process issues; provide resolutions or elevate as needed.
• Partner with field operations, IT, and finance to deliver reporting and documentation.
• Provide user support and assist with training for internal tools and systems.
• Support rollouts of new tools and low-carbon retail initiatives.

Qualifications & Skills

• Strong attention to detail and ability to manage accurate data.
• Effective troubleshooting and problem-solving skills for systems and workflows.
• Clear communication and collaboration across cross-functional teams.
• Comfort supporting users and producing reliable documentation and reporting.
• Strong commitment to safety and continuous improvement.