Store Operations & People Leader

Macy's; Salem (NH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Manager, Business Administration to lead essential activities and store operations, including hiring, staffing, and scheduling. The role focuses on ensuring efficient store performance, budgeting, and cash office functions while maintaining a positive shopping environment.

The role requires 3–5 years of retail management experience, strong leadership, and the ability to drive profitability through effective team management and process improvements.

Qualifications

• Leadership to manage essential activities and colleagues, including hiring and training.
• Proficiency in managing operational activities, P&L oversight, and profitability actions.
• Experience leading the hiring process, onboarding, and retention strategies.

Responsibilities

• Collaborate with Store Manager to improve overall Store Scorecard results focusing on hiring, operations and shopper environment.
• Lead staffing, scheduling, and onboarding to ensure efficient store operation.
• Interview, hire, train, coach, and evaluate direct reports and manage performance.

Skills

Leadership

Operational management

Recruitment and retention

Training and development

Collaboration and communication

Customer and team focus

Education

High School diploma or equivalent

Job description

Macy’s is seeking a Manager, Business Administration to lead essential activities and store operations, including hiring, staffing, and scheduling. The role focuses on ensuring efficient store performance, budgeting, and cash office functions while maintaining a positive shopping environment.

The role requires 3–5 years of retail management experience, strong leadership, and the ability to drive profitability through effective team management and process improvements.