Retail Operations Manager — Profitability & People

SupportFinity™; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Tuition reimbursement

401(k) match

Comprehensive health and wellness coverage

Job summary

Macy’s is looking for a Manager of Operations in New York City. This role leads efficient operations and team management to achieve profitability and omni-channel goals.

The ideal candidate will have strong leadership skills, 3-5 years of retail management experience, and the ability to create an inclusive environment. Benefits include competitive pay, health coverage, and growth opportunities. Join Macy’s and be part of a rich tradition in American retail.

Qualifications

• 3–5 years of prior management experience, preferably in a retail environment.
• Experience with heavy lifting and physically demanding tasks.

Responsibilities

• Manage payroll and non-payroll expenses.
• Train and develop the operations team.
• Oversee total store maintenance.
• Initiate shortage and safety programs.

Skills

Leadership and Team Management

Financial Acumen

Operational Expertise

Training and Development

Communication

Problem-Solving and Decision-Making

Organizational Skills

Strategic Planning and Execution

Integrity and Professional Standards

Negotiation Skills

Education

High School diploma or equivalent

Job description

Macy’s is looking for a Manager of Operations in New York City. This role leads efficient operations and team management to achieve profitability and omni-channel goals.

The ideal candidate will have strong leadership skills, 3-5 years of retail management experience, and the ability to create an inclusive environment. Benefits include competitive pay, health coverage, and growth opportunities. Join Macy’s and be part of a rich tradition in American retail.