Store Operations Manager - Team Leadership & Growth

Dollar General Corporation; Wabash (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General Corporation is seeking a store leader responsible for managing all store processes, staffing, training, and compliance. You will supervise recruiting, onboarding, performance reviews, and safety policy implementation to ensure a high-performing, customer-focused operation.

Responsibilities include opening/closing, inventory accuracy, merchandising, and financial integrity via cash controls. You will guide teams to meet in-stock targets and execute company standards daily.

Qualifications

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Staff management

Training & development

Performance evaluations

Recruiting & onboarding

Cash handling

Customer service leadership

Education

High school diploma or equivalent

One year of management experience in a retail environment

Job description

Dollar General Corporation is seeking a store leader responsible for managing all store processes, staffing, training, and compliance. You will supervise recruiting, onboarding, performance reviews, and safety policy implementation to ensure a high-performing, customer-focused operation.

Responsibilities include opening/closing, inventory accuracy, merchandising, and financial integrity via cash controls. You will guide teams to meet in-stock targets and execute company standards daily.