Store Operations Manager – Customer Experience & Growth

CVS Health; Beverly Hills (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

CVS Health is hiring an Operations Manager to join the Store Management team, driving store execution and performance while building consumer loyalty through excellent customer service. You will lead a team, work under the Store Manager, and model initiative and accountability.

The role supports total store operations, with duties spanning leadership, scheduling, training, and policy implementation to ensure a high-quality customer experience.

Qualifications

• Deductive reasoning ability and advanced analytical skills required.
• Strong computer and software skills.
• Excellent communication, leadership, and supervision abilities.
• Ability to work a full-time flexible schedule including early mornings, overnights, and weekends.

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.
• Financial management.
• Customer service leadership.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Experience as a retail manager

Education

High school diploma or equivalent

Job description

CVS Health is hiring an Operations Manager to join the Store Management team, driving store execution and performance while building consumer loyalty through excellent customer service. You will lead a team, work under the Store Manager, and model initiative and accountability.

The role supports total store operations, with duties spanning leadership, scheduling, training, and policy implementation to ensure a high-quality customer experience.