Store Operations Leader - Service, Merch & Pro Sales

Lowe's; Gilford (NH); On-site; USD 55,000 - 85,000; Full time

Job summary

Lowe’s is seeking an experienced Assistant Store Manager in Gilford, NH to lead a team of supervisors and associates across product categories. You will drive service excellence, maintain inventory accuracy, and ensure a safe, clean store while meeting operational goals.

Responsibilities include coaching, performance management, daily store operations (opening/closing, payroll), and proactive execution of sales and service programs. Prior retail leadership is required.

Qualifications

• 2 years experience leading associates in a retail environment.
• 3 years experience working in a fast-paced, cross- functional work environment.
• 1 year experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• 1 year experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)
• Experience using Microsoft Office Suite.
• Experience in retail store freight flow logistics (Operations ASM)

Responsibilities

• Lead and develop a team of supervisors and associates that support product categories in assigned area.
• Ensure service, in-stock position, and store safety; set and track clear goals.
• Coach, mentor, and provide feedback to team members.
• Manage performance against goals and address issues with supervisors.
• Drive store operations including opening/closing, payroll, and expenses within forecast.
• Identify sales opportunities and plan actions to improve in-stock, sales, and margin.
• Support Pro customer experience and Pro sales initiatives.
• Ensure safety and shrink prevention across the store.

Skills

Team leadership

Coaching & development

Feedback & mentorship

Problem solving

Decision making

Education

Bachelor’s degree related field

Tools

Microsoft Office Suite

Job description

Lowe’s is seeking an experienced Assistant Store Manager in Gilford, NH to lead a team of supervisors and associates across product categories. You will drive service excellence, maintain inventory accuracy, and ensure a safe, clean store while meeting operational goals.

Responsibilities include coaching, performance management, daily store operations (opening/closing, payroll), and proactive execution of sales and service programs. Prior retail leadership is required.