Retail Operations Lead: Store Performance & Safety

Lowe's Companies, Inc.; Albuquerque (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

Lowe's Companies, Inc. in Albuquerque, NM is seeking an Operations Assistant Store Manager to lead a team in delivering excellent customer service in a clean, safe, and well-stocked store. This salaried role focuses on achieving sales and margin goals while driving operational efficiencies and maximizing customer satisfaction with the Lowe’s in-store experience.

Travel is occasional. The position requires leadership experience in retail, cross-functional collaboration, and readiness to obtain

Qualifications

• 2 years of experience leading associates in a retail environment.
• 3 years of experience in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• Experience using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Anticipating customer flow and adjusting schedules to ensure proper coverage when and where needed.
• Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
• Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
• Lead a team to deliver exceptional service in a clean, safe, well-stocked store and achieve sales and margin goals.
• Collaborate with peers on the store leadership team as well as the District Manager and Area support staff to meet service, sales, and operational objectives.
• Role-specific assignments and priorities will be tailored to front-end and back-end operations; rotation through Merchandising and Specialty assignments for cross-training.

Skills

Leadership

Cross-functional collaboration

Manager-on-duty responsibilities

Microsoft Office

Sales licensure readiness

Tools

Genesis

M2O

Project Tool

Thin Client

Job description

Lowe's Companies, Inc. in Albuquerque, NM is seeking an Operations Assistant Store Manager to lead a team in delivering excellent customer service in a clean, safe, and well-stocked store. This salaried role focuses on achieving sales and margin goals while driving operational efficiencies and maximizing customer satisfaction with the Lowe’s in-store experience.

Travel is occasional. The position requires leadership experience in retail, cross-functional collaboration, and readiness to obtain