Store Operations Leader — Sales & Service Excellence

Sprouts Farmers Market, Inc.; Murray (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

15% employee discount for you and one家

Sick time plan

401(k) with company match

Company paid life insurance

Career growth opportunities

Job summary

Sprouts Farmers Market is seeking an Assistant Store Manager in Utah to direct all store processes and drive sales with a focus on exceptional customer service. You will lead a team of Department Managers and Receivers, ensuring perishable and non-perishable operations meet safety, labeling, and weight standards.

You will own P&L elements, manage inventory and labor, and mentor a growing leadership team to deliver a superior store experience in a fast-paced environment.

Qualifications

• Be at least 21 years of age.
• Have a high school diploma or equivalent, a degree in business management, marketing, retailing, communications, advertising, or related field preferred.
• 1-3 years of retail experience; or an acceptable combination of education and experience.
• Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
• Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
• Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
• Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Have and maintain Food Safety certification.
• Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is required occasionally.
• Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.
• Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
• Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant).
• Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.

Responsibilities

• Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling our Sprouts leadership behaviors.
• Celebrate store successes and identify/address opportunities for perpetual improvement.
• Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.

Skills

Leadership

Retail experience

Communication skills

Microsoft Office

Time and attendance

HR software

Food Safety certification

Education

High school diploma or equivalent

Business management/related field preferred

Tools

Microsoft Office

bookkeeping/accounting

time and attendance

HR software

Job description

Sprouts Farmers Market is seeking an Assistant Store Manager in Utah to direct all store processes and drive sales with a focus on exceptional customer service. You will lead a team of Department Managers and Receivers, ensuring perishable and non-perishable operations meet safety, labeling, and weight standards.

You will own P&L elements, manage inventory and labor, and mentor a growing leadership team to deliver a superior store experience in a fast-paced environment.