Store Operations Leader & People Coach

Manito Super 1 Foods, Inc.; Whitefish (MT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid vacation

Health plan

401(k) employer match

Company paid life insurance

Short-term disability plans

Job summary

Super 1 Foods is seeking a Store Director to oversee daily grocery operations across departments, focus on customer service, and drive profitability. This role requires strong leadership to manage a diverse team and maintain store standards.

You will train staff, optimize inventory, ensure pricing accuracy, and uphold safety and sanitation across the store, while delivering a positive shopping experience for customers and supporting company goals.

Qualifications

• Good oral and written communication skills; ability to handle a diverse crew in a stressful environment.
• Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
• Store managers must possess strong written and verbal communication skills, basic math skills, basic computer operation skills, and ability to interpret basic business-related reports.
• Store managers should possess the ability and willingness to lead and direct others, identify performance gaps, and coach employees through a problem-solving process.
• Strong willingness to learn all aspects of store operations with the goal of understanding independent business.

Responsibilities

• Performs all store managerial duties.
• Leads, coaches, teaches, and reinforces Super 1 Foods culture, customer service, and performance expectations to all employees.
• Trains new employees.
• Ensures all store standards are being met.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity.
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold.
• Communicates and works cooperatively with department managers and employees to maintain standards and exceed customer expectations.
• Oversees all sanitation within store.
• Assists customers with finding items they are looking for throughout the store.
• Addresses customer concerns and resolves issues when a customer is not satisfied with the service or product received.
• Assists all department employees with daily responsibilities while leading by example.
• Develops Manager and/or Department Leads to prepare for advancement opportunities.
• Contributes to overall cleanliness of the store by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.

Skills

Communication

Leadership

Problem-solving

Safety awareness

Education

High School Diploma or GED

Tools

Forklift

Harness

Power jack

Walk-behind lift

Baler

Compactor

Job description

Super 1 Foods is seeking a Store Director to oversee daily grocery operations across departments, focus on customer service, and drive profitability. This role requires strong leadership to manage a diverse team and maintain store standards.

You will train staff, optimize inventory, ensure pricing accuracy, and uphold safety and sanitation across the store, while delivering a positive shopping experience for customers and supporting company goals.