Store Operations Leader — Growth & Training

Brookshire Grocery Company; Blanchard (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Brookshire Grocery Company seeks a store operations professional to oversee daily store functions and assist the Store Director in providing a convenient, friendly shopping experience. You will lead Service Specialists, train partners, and ensure high standards of service and efficiency.

Responsibilities include interviewing, hiring, training, inventory management, and problem resolution, with emphasis on accuracy, safety, and customer satisfaction across shifts and departments.

Qualifications

• High school Diploma or GED required.
• Minimum of 18 years of age required.
• Two or more years of related experience; or an equivalent combination of experience and/or higher education required.

Responsibilities

• Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems.
• Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in‑stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Opens/closes store as assigned, ensuring proper procedures are followed.
• Inspects product for quality control and food safety standards; adheres to all governmental product origin labeling.
• Prepares, makes, and verifies accuracy of store deposits and change orders. Balances register tills and remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Notifies Store Director of efficient process improvement opportunities.
• Verifies accurate pricing through communication with operations support and through the use of hand‑held scanners.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Maintains a friendly and customer service‑oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating and selecting products.

Skills

Retail operations

Cash register

Leadership

Communication

Multi-tasking

Confidentiality

Time management

Microsoft Office

Safety awareness

Adaptability

Education

TABC/LACT/AATC certification

Food Handler certification

Fuel Operator C training

Manager Food Safety certification

Anti‑Money Laundering (AML) certification

HIPAA certification

Tools

SAP

WFM

Job description

Brookshire Grocery Company seeks a store operations professional to oversee daily store functions and assist the Store Director in providing a convenient, friendly shopping experience. You will lead Service Specialists, train partners, and ensure high standards of service and efficiency.

Responsibilities include interviewing, hiring, training, inventory management, and problem resolution, with emphasis on accuracy, safety, and customer satisfaction across shifts and departments.