Store Operations Leader - Path to Store Manager

NAPA Auto Parts; Wheat Ridge (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Wheat Ridge, CO is seeking an Assistant Store Manager to blend automotive know-how, customer service and leadership to operate the store and drive market dominance.

This role supports the Store Manager, manages counter sales, inventory, deliveries, and safety, with overtime and keyholder duties; a development path toward Store Manager is provided as you grow with the team.

Qualifications

• High school diploma or equivalent.
• Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
• Leadership experience
• Passion for delivering customer care and building long term relationships
• Thrive off working in a very fast paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60lbs in some situations
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
• Entirely customer-centric (external/internal)
• ASE Certifications a plus
• NAPA Know How

Responsibilities

• Partner daily with Store Manager on operations, sales execution, inventory health, labor/scheduling alignment, and team performance.
• Actively sell and build customer relationships across retail and wholesale channels (in-store, phone, and external dealer/wholesale calls as needed).
• Model expected behaviors, processes, and customer standards.
• Execute or oversee opening and closing routines (security, cash reconciliation, end-of-day reporting, facility readiness).
• Handle or support administrative tasks: scheduling input, compliance documentation, performance tracking/reporting, and basic P&L awareness items.
• Monitor and act on core store metrics (sales, inventory accuracy/turn, customer satisfaction, cleanliness/organization, labor efficiency, loss prevention) by uncovering trends and problem solving for solutions.
• Provide leadership oversight, training and overall performance management for flexible execution of all store functions (counter sales, order pulling, receiving, stocking, delivery coordination, etc.) as business needs require: set expectations, coach the team, monitor outcomes, and step in to assist when necessary to ensure continuity and standards.
• Support talent development: provide coaching, and mentor successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.

Skills

Leadership

Customer service

Inventory management

Team coaching

P&L awareness

Lift 60 lbs

Conflict resolution

Education

High school diploma or equivalent

Job description

NAPA Auto Parts in Wheat Ridge, CO is seeking an Assistant Store Manager to blend automotive know-how, customer service and leadership to operate the store and drive market dominance.

This role supports the Store Manager, manages counter sales, inventory, deliveries, and safety, with overtime and keyholder duties; a development path toward Store Manager is provided as you grow with the team.