Store Operations Leader - MST ASM

Lowe's Home Centers, LLC; EUA; Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Lowe’s is seeking a Store Manager-on-Duty level leader to drive engagement, customer service, and staffing across assigned departments in a busy retail environment. You will coach teams, manage daily operations, and ensure safety and in-stock performance while meeting sales targets.

The role requires multi-department leadership, strong communication, and the ability to escalate issues to senior management when needed. A track record in retail leadership benefits the team and store performance.

Qualificações

• 2 Years Experience leading associates in a retail environment.
• 3 Years Experience working in a fast-paced, cross- functional work environment.
• 1 Year Experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• 1 Year Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM).
• Experience using Microsoft Office Suite.
• Experience in retail store freight flow logistics (Operations ASM).

Responsabilidades

• Provide full leadership over the store, driving engagement, customer service, staffing and operational efficiency.
• Walk the store, observe customer/associate interaction and provide in-the-moment coaching to ensure associates are engaging customers and driving sales.
• Ensure departments are properly staffed for customer traffic and shift associates for coverage as needed.
• Manage associate response to call buttons and ensure aisles are clean, safe and uncluttered.
• Drive a culture of safety, shrink prevention and secure doors and gates.
• Oversee resets, service and pricing activity within the store and support affiliation with promotional signage.

Conhecimentos

Team Leadership

Coaching

Customer service

Operations

Formação académica

Bachelor’s degree

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Lowe’s is seeking a Store Manager-on-Duty level leader to drive engagement, customer service, and staffing across assigned departments in a busy retail environment. You will coach teams, manage daily operations, and ensure safety and in-stock performance while meeting sales targets.

The role requires multi-department leadership, strong communication, and the ability to escalate issues to senior management when needed. A track record in retail leadership benefits the team and store performance.