Store Operations Leader — Merchandising & Coaching

TESOLIFE US INC; New York (NY); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

401(k) & 401(k) matching

Paid Sick Leave

Employee discount

Health insurance

Paid Time Off

Job summary

TESO Group is hiring an Assistant Store Manager for our Lynnwood, WA location. You will support daily in-store execution, lead shifts, manage merchandising and replenishment, and oversee product expiration controls while delivering exceptional customer service.

Under the Store Manager, you’ll coach staff, assist with hiring, training, scheduling, cashier procedures, and closing procedures. You’ll monitor store inspections, address issues, and ensure safe, organized operations across the floor.

Qualifications

• Education: Associate degree or above in retail management, marketing, business administration, or related field.
• 3 years of store management experience in retail, supermarkets, beauty, lifestyle retail, or service industries.
• Knowledge of store sales, merchandising, replenishment, expiration management, shrink control, cashier procedures, customer service, scheduling, and basic data analysis.
• Core competencies: strong floor-management, execution, employee-coaching, and problem-solving with responsibility and customer service.

Responsibilities

• Lead store tasks and shift leadership; coordinate staffing, replenishment, merchandising, and closing inspections.
• Oversee merchandising, shelf organization, FIFO, price labels, POP materials, and promotional displays.
• Manage expiration checks, near-expiration records, expiration-risk reviews, and shrink reporting.
• Provide customer service; greet customers, handle complaints/exchanges, and address service exceptions.
• Coach new hires; monitor work processes, give on-the-spot corrections, and address discipline as needed.
• Oversee cashier procedures and daily cash closing; ensure safe controls and deposits.

Skills

Floor management

Execution

Employee coaching

Problem solving

Data analysis

Education

Associate degree or above

Job description

TESO Group is hiring an Assistant Store Manager for our Lynnwood, WA location. You will support daily in-store execution, lead shifts, manage merchandising and replenishment, and oversee product expiration controls while delivering exceptional customer service.

Under the Store Manager, you’ll coach staff, assist with hiring, training, scheduling, cashier procedures, and closing procedures. You’ll monitor store inspections, address issues, and ensure safe, organized operations across the floor.