Store Operations Leader — Health & Customer Experience

CVS Health; Monroe (GA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team in Monroe, GA. You will drive store execution, performance and consumer loyalty through exceptional customer service while leading a engaged team under the Store Manager's supervision.

Responsibilities include overseeing store operations, sales and inventory, employee staffing and development, and financial management. This role requires flexibility to cover early mornings, nights and weekends and a commitment to

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead store crews and work effectively with staff
• Supervise, assign and direct activities of the store's crew
• Effectively communicate information to store crew and supervisors
• Support action plans for operational and service improvement
• Assist customers with questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Schedule flexibility

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team in Monroe, GA. You will drive store execution, performance and consumer loyalty through exceptional customer service while leading a engaged team under the Store Manager's supervision.

Responsibilities include overseeing store operations, sales and inventory, employee staffing and development, and financial management. This role requires flexibility to cover early mornings, nights and weekends and a commitment to