Store Operations Leader - Health & Customer Excellence

CVS Health; Florissant (MO); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health in Florissant, Missouri is seeking an Operations Manager to lead store execution and performance under the Store Manager, driving customer service and loyalty while building a productive team.

You will oversee daily operations, supervise staff, manage sales and inventory, and develop plans for service improvement. The role requires flexible full-time scheduling and a commitment to safety and quality.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication, leadership, supervision and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with actions plans for operational and service improvement.
• Assist customers with their questions, problems and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Education

High School diploma or equivalent

Job description

CVS Health in Florissant, Missouri is seeking an Operations Manager to lead store execution and performance under the Store Manager, driving customer service and loyalty while building a productive team.

You will oversee daily operations, supervise staff, manage sales and inventory, and develop plans for service improvement. The role requires flexible full-time scheduling and a commitment to safety and quality.