Store Operations Leader: Guest-First, High Impact

standoutforgood; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Altar'd State in Richmond, VA is seeking an Assistant Store Leader of Operations to support the Store Leader in delivering best-in-class guest service, achieving sales goals, controlling expenses and maintaining merchandising standards. You will lead a guest-focused team, drive engagement, coach associates, manage scheduling, loss prevention, and back-of-house operations while building top talent.

This role emphasizes teamwork, change leadership, and accountability for financial performance,

Qualifications

• 1 year Retail Management experience required.
• Bachelor’s Degree preferred.
• Physical ability to lift up to 30 pounds.

Responsibilities

• Drive guest service excellence and store goals.
• Lead and develop associates, manage scheduling and payroll.
• Co-lead floor sets and visual merchandising in coordination with leaders.
• Oversee loss prevention, inventory, and banking processes.

Skills

Guest service

Leadership

Education

Bachelor’s Degree preferred

Job description

Altar'd State in Richmond, VA is seeking an Assistant Store Leader of Operations to support the Store Leader in delivering best-in-class guest service, achieving sales goals, controlling expenses and maintaining merchandising standards. You will lead a guest-focused team, drive engagement, coach associates, manage scheduling, loss prevention, and back-of-house operations while building top talent.

This role emphasizes teamwork, change leadership, and accountability for financial performance,