Store Operations Leader - Guest Experience Champion

Smoothie King (SKFI); Akron (OH); On-site; USD 38,000 - 50,000; Full time

Job summary

Smoothie King (SKFI) is seeking an Assistant General Manager in Akron, Ohio to support the General Manager in operations and team leadership. The role focuses on delivering an exceptional guest experience while upholding brand standards and integrating community outreach.

Candidates should have at least a high school diploma, two years of relevant experience, and strong communication skills. Proficiency in Microsoft Office and ServSafe certification are required.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business.
• Ability to work varied hours including days, evenings, weekends, and holidays.

Responsibilities

• Assist the General Manager with hiring and developing the team for a great guest experience.
• Use operational tools to achieve operational excellence.
• Ensure compliance with food safety guidelines.

Skills

Excellent written and verbal communication skills

Basic Microsoft Word and Excel knowledge

Ability to perform basic POS and computer functions

ServSafe Certification

Education

High School Diploma or GED Equivalent

Job description

Smoothie King (SKFI) is seeking an Assistant General Manager in Akron, Ohio to support the General Manager in operations and team leadership. The role focuses on delivering an exceptional guest experience while upholding brand standards and integrating community outreach.

Candidates should have at least a high school diploma, two years of relevant experience, and strong communication skills. Proficiency in Microsoft Office and ServSafe certification are required.