Store Operations Leader: Growth, Service & People

Meijer Inc.; Kalamazoo Charter Township (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store operations leader to oversee day-to-day store performance across food and general merchandise.

You will plan, direct, and supervise the team, handling selection, training, development and performance management to deliver excellent customer service, sales, and profitability. This role emphasizes staffing, planograms, leadership engagement, and community partnerships, with a focus on meeting customer needs, resolving issues, merchandising effectively, and driving

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 5+ years of retail/grocery/operations management/customer service experience.
• 4+ years of progressive leadership experience.
• A passion to lead those in span of care while providing industry leading service.

Responsibilities

• Provides direction related to operations, processes, and conditions of the store.
• Plans, directs, and supervises the team in the day-to-day operation of the store.
• Develops recruiting strategy to provide optimal staffing in all areas.
• Engages team members and leadership to provide the best possible shopping experience.
• Drives store profitability and contributes to customer satisfaction and safety.

Skills

Leadership

Operations management

Customer service

Education

Bachelor’s degree or equivalent experience

Job description

Meijer Inc. is seeking a store operations leader to oversee day-to-day store performance across food and general merchandise.

You will plan, direct, and supervise the team, handling selection, training, development and performance management to deliver excellent customer service, sales, and profitability. This role emphasizes staffing, planograms, leadership engagement, and community partnerships, with a focus on meeting customer needs, resolving issues, merchandising effectively, and driving