Store Operations Leader — Flexible Schedule & Benefits

CVS Health; East Longmeadow (MA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health in East Longmeadow, MA is seeking an Operations Manager to join the Store Management team and drive store execution and customer loyalty through exceptional service. You will support the Store Manager, maintain a motivated team, and lead by example to uphold CVS standards.

The role requires flexibility with early mornings, overnights, and weekends, along with strong leadership and financial-management capabilities. A comprehensive benefits package accompanies a full-time schedule.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts.
• Experience as a retail manager or supervisor is preferred.

Responsibilities

• Oversee store management, supervision, and policy implementation.
• Handle sales and inventory management.
• Staffing, training and development of employees.
• Manage finances and budgets.
• Lead customer service initiatives.
• Lead and coordinate store crews.
• Communicate with crew and supervisors openly.
• Support action plans for operational and service improvement.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Analytical skills

Advanced communication

Leadership

Supervision

Education

High school diploma

Job description

CVS Health in East Longmeadow, MA is seeking an Operations Manager to join the Store Management team and drive store execution and customer loyalty through exceptional service. You will support the Store Manager, maintain a motivated team, and lead by example to uphold CVS standards.

The role requires flexibility with early mornings, overnights, and weekends, along with strong leadership and financial-management capabilities. A comprehensive benefits package accompanies a full-time schedule.