Store Operations Leader - Elevate Health & Customer Service

9005 CVS Pharmacy, Inc.; Connecticut; On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is building a world of health around every individual, empowering store teams to deliver excellent service and operational excellence. The Operations Manager helps lead the store, drive performance, and foster customer loyalty through strong leadership and a proactive approach.

Under the Store Manager, the role focuses on staffing, training, inventory and financial management, while ensuring safety and quality in every interaction.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead others and work effectively with store crews, supervise and direct activities of the crew.
• Communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with actions plans for operational and service improvement.
• Assist customers with questions, problems and complaints and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Flexible schedule

Education

High school diploma

Job description

CVS Health is building a world of health around every individual, empowering store teams to deliver excellent service and operational excellence. The Operations Manager helps lead the store, drive performance, and foster customer loyalty through strong leadership and a proactive approach.

Under the Store Manager, the role focuses on staffing, training, inventory and financial management, while ensuring safety and quality in every interaction.