Retail Operations Leader - Lead & Elevate Store Performance

sephora.com; Los Angeles (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging initiatives

Job summary

Sephora in Porter Ranch, CA is seeking an Operations Leader to drive store operations, inventory, and client experience. You’ll lead the operations team, oversee merchandising, and coach others to perform at their best in a fast-paced retail environment.

The role requires at least 2 years of leadership in retail or hospitality, strong communication, and the ability to lift up to 50 pounds. The position offers full-time hours and an hourly rate of $28.00–$32.20, plus benefits and opportunities to

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment while meeting standards.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora’s brand.
• Partner with the team to deliver exceptional service and hit store goals.
• Coach and develop team members, training on processes and performance.
• Foster inclusivity and teamwork to empower all staff.
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Team coaching

Operations management

Inventory control

Customer service

Job description

Sephora in Porter Ranch, CA is seeking an Operations Leader to drive store operations, inventory, and client experience. You’ll lead the operations team, oversee merchandising, and coach others to perform at their best in a fast-paced retail environment.

The role requires at least 2 years of leadership in retail or hospitality, strong communication, and the ability to lift up to 50 pounds. The position offers full-time hours and an hourly rate of $28.00–$32.20, plus benefits and opportunities to