Store Operations Leader: Elevate Customer Experience

Sephora Group; Marietta, Northern (GA, KY); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Meaningful Rewards

Job summary

Sephora is seeking an Operations Leader for our Marietta, GA store to drive operational excellence and support an outstanding client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

You will partner with the team to deliver exceptional service, manage schedules, and uphold Sephora standards while promoting a culture of inclusivity and accountability.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management in a dynamic retail environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora standards.
• Deliver exceptional client experience and help achieve store goals.
• Coach and develop team members, train on processes and selling behaviors.
• Foster an inclusive, team-oriented culture and ensure policy adherence.

Skills

Leadership

Coaching

Communication

Time management

Teamwork

Problem solving

Inventory management

Job description

Sephora is seeking an Operations Leader for our Marietta, GA store to drive operational excellence and support an outstanding client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

You will partner with the team to deliver exceptional service, manage schedules, and uphold Sephora standards while promoting a culture of inclusivity and accountability.