Retail Operations Leader — Lead, Develop & Deliver

LVMH Group; Atlanta (GA); On-site; USD 68,770,000 - 78,744,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Job summary

Sephora's GA-Ponce City Market store in Atlanta is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience. You will lead the operations team, ensure standards are met, and support a seamless shopping journey for customers.

The role emphasizes leadership, brand presentation, and a culture of inclusivity, with opportunities to develop people and implement company initiatives.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management in a dynamic environment.
• Excellent communication and interpersonal skills.
• Capable of lifting up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment to meet operational standards.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and train team members on operational processes, selling behaviors, and performance metrics.
• Promote inclusivity and teamwork to foster a culture of openness and accountability.
• Follow company policies to ensure a safe and enjoyable shopping experience.

Skills

Leadership

Retail operations

Customer service

Team coaching

Operational excellence

Job description

Sephora's GA-Ponce City Market store in Atlanta is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience. You will lead the operations team, ensure standards are met, and support a seamless shopping journey for customers.

The role emphasizes leadership, brand presentation, and a culture of inclusivity, with opportunities to develop people and implement company initiatives.