Store Operations Leader — Drive Profit & Customer Experience

Floor & Decor Holdings Inc.; Greensboro (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Health insurance

Paid vacations

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. in Greensboro, NC is seeking an experienced Store Manager to lead daily store operations, ensure customer satisfaction, and drive profitability within company guidelines.

You will supervise associates, manage budgets, coordinate inventory, and uphold brand standards while delivering safe, training-focused leadership and exceptional shopping experiences for customers. This role requires 3-5 years retail management, a proven track record, and strong communication skills

Qualifications

• 3-5 years retail management experience and proven ability direct operations.
• Ability to perform in a high volume, highly complex location.
• Excellent communication, interpersonal and analytical skills.
• Ability to exercise independent discretion and judgment in managing a fast-paced environment.

Responsibilities

• Read and review a profit and loss statement to identify areas of improvement.
• Maintain inventory integrity by supervising cycle count and inventory counting processes.
• Assist the General Manager in handling store level human resources or loss prevention issues as necessary.
• Supervise cash handling practices and ensure communications to the finance department.
• Coordinate facility management to guarantee safety and security of customers and employees.
• Assist in staying within budget with respect to controllable expenses and drive profitability.
• Ensure brand and operating standards meet/exceed expectations to support consistency.
• Ensure store presentation standards are achieved and maintained.
• Support scheduling coverage during peak traffic periods.
• Train, develop, supervise and define workload of associates; manage disciplinary actions where needed.
• Monitor scheduling, hiring, payroll, and business planning processes.

Skills

Retail management

Operations management

Leadership

Hiring & training

Communication skills

Customer service

Job description

Floor & Decor Holdings Inc. in Greensboro, NC is seeking an experienced Store Manager to lead daily store operations, ensure customer satisfaction, and drive profitability within company guidelines.

You will supervise associates, manage budgets, coordinate inventory, and uphold brand standards while delivering safe, training-focused leadership and exceptional shopping experiences for customers. This role requires 3-5 years retail management, a proven track record, and strong communication skills