Store Operations Leader - Drive Performance & Team Growth

At Home Group Inc.; College Station (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

At Home Group Inc. is seeking an Assistant Store Manager – Operations to support the Store Manager in leading operational, financial, and team functions in a large-format retail setting.

The role focuses on driving store performance, maintaining strict execution standards, and delivering an exceptional experience for Team Members and customers. The incumbent will lead Operations Leads and the Zone Lead team (based on volume), collaborate across departments, and uphold a safe, organized, and

Qualifications

• High school diploma or equivalent required; Bachelor’s Degree preferred.
• Minimum of 3 years of leadership experience in a big-box and/or high-volume retail environment.
• Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget.
• Knowledge of freight processes, inventory control, stocking, and merchandising, with ability to maintain a clean, safe, organized store environment.
• Customer-focused mindset with a track record of delivering exceptional in-store experience.
• Demonstrated integrity, reliability, and commitment to ethical business practices.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Experience utilizing task management, HRIS, and workforce scheduling systems.
• Strong communication skills, including verbal, written, and comprehension.
• Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams.
• Skilled in prioritizing, multitasking, and adapting to changing business needs.
• Proven ability to analyze data and leverage insights to make informed business decisions and drive performance.
• Proven ability to build and sustain a collaborative, engaging and high-performing team culture.

Responsibilities

• Drive execution of store operations to achieve sales, profit, and overall performance goals, while creating an engaging, customer-focused shopping experience.
• Attract, hire, and develop talent; build internal bench strength and effective succession plans that support long-term growth.
• Drive efficiency and performance through focused coaching, training, and development, encouraging continuous improvement and supporting internal career growth within At Home.
• Support proper staffing, scheduling, and payroll accuracy while executing plans based on financial and operational metrics to drive sales, control expenses, and improve profitability.
• Plan, prioritize, and oversee operations, including opening/closing and front-end processes, to ensure efficiency, accuracy, and operational readiness.
• Direct freight, inventory, stocking, and merchandising to maintain in-stock conditions, visual standards, and a clean, safe, and organized store environment.
• Drive overall store effectiveness by leading efforts in customer satisfaction, shrink control, safety, loss prevention, and cash handling.
• Address Team Member and customer concerns with urgency, professionalism and integrity.
• Ensure full compliance with company policies, procedures, and all applicable laws and regulations.
• Champion a positive, inclusive, and safe environment where Team Members can grow, collaborate, and enjoy their work by modeling At Home’s Values.
• Lead team communication through regular huddles and meetings.
• Perform additional duties as assigned.

Skills

Leadership

Team development

Retail operations

Budgeting

Communication

Forecasting

Microsoft Office

Education

High school diploma

Bachelor’s degree preferred

Tools

HRIS

Workforce scheduling

Merchandising systems

Job description

At Home Group Inc. is seeking an Assistant Store Manager – Operations to support the Store Manager in leading operational, financial, and team functions in a large-format retail setting.

The role focuses on driving store performance, maintaining strict execution standards, and delivering an exceptional experience for Team Members and customers. The incumbent will lead Operations Leads and the Zone Lead team (based on volume), collaborate across departments, and uphold a safe, organized, and