Store Operations Leader: Customer Experience & Growth

Chicken Salad Chick; Columbus (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Chicken Salad Chick is seeking an experienced store manager to run day-to-day operations with attention to detail and guest satisfaction.

The candidate will lead staff, monitor financial performance, manage stock and pricing, and ensure a great shopping experience while maintaining brand standards and hospitality.

You will recruit and develop the team, control budgets, handle customer concerns, and drive sales targets, ensuring safety and compliance across all store activities.

Qualifications

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Chicken Salad Chick is seeking an experienced store manager to run day-to-day operations with attention to detail and guest satisfaction.

The candidate will lead staff, monitor financial performance, manage stock and pricing, and ensure a great shopping experience while maintaining brand standards and hospitality.

You will recruit and develop the team, control budgets, handle customer concerns, and drive sales targets, ensuring safety and compliance across all store activities.