Store Operations Leader & Customer Experience Coach

Family Dollar LLC; Mojave (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC in Mojave, CA is hiring an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day activities, organize merchandise, and help supervise staff to ensure a safe, friendly shopping experience.

The role requires strong communication skills and prior retail experience. This is a full-time position offering benefits and growth opportunities within a busy, customer-first environment.

Qualifications

• High school diploma or equivalent is preferred.
• Ability to read, interpret, and explain operational directives (e.g., merchandise schematics).
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and frequent walking, standing, stooping, kneeling, climbing.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor as needed and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain storefront fixtures and displays for promotional effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, record-keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety policies and ensure staff compliance.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain clean, safe, and professional store environment.

Skills

Customer service

Retail operations

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar LLC in Mojave, CA is hiring an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day activities, organize merchandise, and help supervise staff to ensure a safe, friendly shopping experience.

The role requires strong communication skills and prior retail experience. This is a full-time position offering benefits and growth opportunities within a busy, customer-first environment.