Store Operations Leader — Customer Experience Champion

Andy's Frozen Custard; Norman (AL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, & Vision Insurance

Paid Vacation

Quarterly Bonus Opportunities

Flexible Scheduling

Job summary

Andy’s Frozen Custard is hiring an Assistant Manager to oversee store operations and maintain a clean, welcoming environment. You will lead by example, ensuring outstanding customer service and high satisfaction while upholding the friendly, professional culture that Andy’s is known for.

The role offers opportunities for growth within the company, a strong work-life balance, and benefits including health, dental, and vision insurance, plus 401k options.

Qualifications

• Must have 1–2 years of proven management experience in the food service industry or leadership role in a related industry.
• Extremely hands-on position, able to work all shifts up front with guests and staff.
• Must be friendly, enthusiastic, and full of energy.
• Must lead by example and uphold high standards of operation in a fast-paced environment.
• Must be a leader that helps their team grow through constant coaching and feedback.
• Must have reliable transportation to and from work.
• Must be able to work full-time and have open availability, including late nights, weekends and some holidays.
• High school diploma or equivalent required.
• Solid employment track record with positive references

Responsibilities

• Oversee all aspects of the store’s operations and ensure the facility is clean and well-maintained.
• Lead by example to achieve high customer satisfaction and provide superb service.
• Foster a fun, family-like yet professional culture that Andy’s is known for.
• Develop others and promote from within as opportunities grow with the company.

Skills

Leadership

Customer service

Communication

Team management

Education

High School Diploma or Equivalent

Job description

Andy’s Frozen Custard is hiring an Assistant Manager to oversee store operations and maintain a clean, welcoming environment. You will lead by example, ensuring outstanding customer service and high satisfaction while upholding the friendly, professional culture that Andy’s is known for.

The role offers opportunities for growth within the company, a strong work-life balance, and benefits including health, dental, and vision insurance, plus 401k options.