Store Operations Leader & Customer Experience

Family Dollar; Ocala (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Ocala, FL is seeking an Assistant Store Manager to oversee daily store operations, drive customer service excellence, and develop team members. You will assist with merchandising, staff training, opening/closing procedures, and compliance with company policies while maintaining a safe, welcoming shopping environment for customers and colleagues.

You will collaborate with store leadership to meet performance goals, manage payroll and scheduling tasks, and protect assets through

Qualifications

• High school diploma or equivalent required.
• Retail store management experience preferred.
• Must be able to lift up to 55 lbs and perform physical duties.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced, team environment.

Responsibilities

• Assist with store operations and day-to-day activities.
• Support customer service and address questions or concerns.
• Help relocate merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Assist in ordering merchandise and loss prevention tasks.

Skills

Strong communication

Written communication

Teamwork

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Ocala, FL is seeking an Assistant Store Manager to oversee daily store operations, drive customer service excellence, and develop team members. You will assist with merchandising, staff training, opening/closing procedures, and compliance with company policies while maintaining a safe, welcoming shopping environment for customers and colleagues.

You will collaborate with store leadership to meet performance goals, manage payroll and scheduling tasks, and protect assets through